This is a CPD accredited online course that will give you a good understanding of assertive communication and the practical techniques that you need to develop assertiveness skills and become more confident.
This course is for any woman who:
This course will help you to:
This is an approximately 12-hour online course, with a balance of text and visuals. The course is set out as modules with different sections and indicated timings. At the end, there is a quiz to test the knowledge you’ve gained, and an evaluation section to complete. Once you have passed the test, you will receive a certificate to print out or download.
-What is assertive communication?
This involves a general overview of what assertive communication is, and why and how it is beneficial.
You will look closely at the 4 main communication styles and be able to identify which ones you use most often.
You will understand how beliefs can affect your behaviour, and how to reframe beliefs that stop you from communicating assertively.
You will learn about the major verbal assertiveness techniques with an opportunity to practise them.
You will look closely at assertive non-verbal communication with tips on projecting yourself with confidence.
You will have access to additional resources for further learning.